EHMF only provides funding for counselling
EHMF only provides funding for counselling – we do not employee counsellors, nor do we provide counselling. All independent counsellors listed on our website are local members of the BACP, a professional association for members of the counselling profession in the UK. Your counselling contract is therefore with your counsellor and not with the Elliott Holmes Memorial Fund, nor any of its members. Those listed accept funding provided by EHMF for counselling, as referred through our website – subject to funds being available.
We will only fund counselling using counsellors who have a funding agreement in place with EHMF (see counsellors) and if you have applied using the referral form on this website.
You and your counsellor will discuss and agree whether your counselling sessions will take place online or face-to-face. You will initially be funded for up to 6 sessions. Your funding will be reviewed and may, at our/the counsellor’s discretion, be extended for up to another 6 sessions (a maximum of 12 sessions in total).
Counselling sessions run for fifty (50) minutes and take place on a consecutive weekly basis. If you are running late for a session, please ensure either you or your parent/guardian/carer contacts your counsellor (by phone, text or email) so that they know you are on your way. Unfortunately, due to other client sessions there will be no extension to the session, in other words it will end at the usual time.
Cancellations and holidays
If you are unable to attend a confirmed session, please let your counsellor know as soon as possible, or ask your parent/carer to do so. If you give less than 24-hours notice to your counsellor, EHMF will be obliged to pay for your missed sessions. If you miss or cancel 2 x confirmed consecutive/non-consecutive sessions without letting your counsellor know, then your funding entitlement will be revoked.
Please let your counsellor know of any upcoming holiday dates that may clash with your sessions.
Confidentiality and Safeguarding
As a general rule your counsellor will not share what is said in your sessions with anyone else. However, it is important that you understand (and therefore give consent) that in certain circumstances, confidentiality may need to be broken. In summary, these circumstances are:
- Disclosure of abuse or neglect of a child or vulnerable adult that is currently at risk,
- Serious danger to yourself or someone else,
- A legal obligation on the counsellor’s part to disclose (e.g. court subpoena, inferring of involvement in or knowledge of an act of terrorism; serious crime; money laundering; drugs trafficking; or the knowledge for reasons of public interest; or the area of public health).
Unless they feel that by doing so would put you at risk of further harm, your counsellor will try to let you know when they feel they need to break confidentiality and report their concerns, either to your parents/guardians/carers or to other appropriate parties, such as the police or social services. Your counsellor will always consider your wishes, but they have a duty of care to put your safety and wellbeing, and public safety, above any other concern.
As part of a counsellor’s professional practice, they are required to attend regular Supervision so that they can reflect on their work and ensure they are working to the best of their abilities and for the benefit of their clients. They may discuss their clients however, all discussions are carried out respectfully and anonymously, ensuring your privacy is protected.
All counsellors associated with EHMF work within the British Association for Counselling and Psychotherapists (BACP) Code of Ethics. This is to ensure that you receive a professional service and means that they are accountable to a higher organisation and must work within their guidelines. The BACP have their own complaints procedure which can be found on the BACP website at: www.bacp.co.uk
Contact between sessions
Your counsellor will not have any contact with yourself outside of scheduled sessions other than to advise the other of a change to the next scheduled session. This includes not accepting friend requests on social media, to ensure your confidentiality.
If you are in difficulty and need to speak to someone urgently, please do reach out and contact a crisis line; we suggest ChildLine (for under 19’s) on 0800 1111 (between 9am and midnight) or Samaritans, on 116 123 (24 hours, 7 days a week). Both are free to call.
Termination of sessions (“endings”)
If you do not wish to continue your counselling sessions please let your counsellor know as soon as possible. This is so your counsellor can talk through your work together and can support you with any unexpected emotions and feelings that may come up, towards the end of your counselling.
If you have concerns about your therapy, please try speaking to your therapist first to try to sort out the issue directly with them. If you are not happy with the resolution, you will need to take it up with their governing body, the BACP. You’ll need to tell them how you have tried to resolve the issue, or explain why this has not been possible, when you make your complaint.
After counselling has ended you may be asked for feedback on your counselling experience. We may also ask you for a testimonial for marketing purposes, however your personal identity will be anonymised and your identity will not be revealed.